The Customer Clarity Sprint

The Customer Clarity Sprint is a four-module self-guided course built on the Google Ventures Sprint Method. In 3 hours, you complete an empathy map, a customer journey map, a How Might We?, a Super Eights ideation session, and an action based reach roadmap — with Sam Slater guiding each exercise by video.

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FAQs

  • The sprint takes what you already know and makes it structured and actionable. The empathy map and journey map make the implicit explicit — we’re not starting from zero.

  • In the time you'd spend agonizing over one social post, you could have your entire customer strategy for the quarter. Do it on a Sunday morning. Done by lunch.

  • The 1+1 collaboration design creates external accountability. Your thinking partner is expecting you. The sprint has a defined start and end — it's not something you can let whither on the vine.

  • I’ve seen this process succeed with artists, wedding industry powerhouses, CPAs, chiropractors, coaches, photographers and many others. The methodology is sector-agnostic

  • One right-fit client is worth multiples of this. Another quarter of scattershot marketing costs far more — just invisibly.

  • There’s collaboration guidance included in this package. It explains the thinking partner role so clearly you could hand it to any trusted friend. No business expertise required to be a great sprint ally.

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